Nearly 400,000 family-related complaints received in three years


PORT DICKSON: The Malaysian Islamic Marriage Management System has recorded a total of 378,815 family-related complaints from 2021 to 2023, says the Islamic Development Department of Malaysia (Jakim).

Its director-general Datuk Dr Sirajuddin Suhaimee said most of these were for moral or social matters, which made up 167,619 cases compared with irresponsibility, communication problems, third-party interference, health, sexual, financial and career issues, among others.

“We do receive various complaints through many channels. In the Family, Social and Community section (KSK), we have KSKCare, a hotline that can assist couples or Muslims facing issues related to starting a family, having already built one, or dealing with household problems,” he told reporters here yesterday after launching the three-day Jakim Level 2024 Islamic Post-Marriage Course “Fasa Semarak Kasih”, which began on Friday.

“We provide online counselling by certified counsellors,” he added, Bernama reported.

Sirajuddin said following this, various programmes had been implemented by Jakim to address conflicts or issues of marital breakdown and the increase in divorce cases among Muslims.

He said the course was implemented to help married couples gain knowledge related to household and family matters for a more harmonious and happy relationship, thereby improving their morale.

Separately, he said Jakim was committed to addressing the issue of deviant teachings in the country, including enforcement, preaching and disseminating accurate information related to deviations from the faith.

“If information regarding deviant teachings is received, immediate action will be taken by state religious authorities after obtaining a decision from the state fatwa committee and views from the National Council of Islamic Religious Affairs Malaysia’s (MKI) deliberation committee.

“The matter of (heavier) punishment is what is being discussed at the committee level on how to further enhance actions and appropriate punishments for those who propagate teachings contrary to Ahli Sunnah Wal Jamaah,” he added.

He also urged members of the public who have information about doubtful teachings to inform Jakim or state Islamic religious departments.

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