Airline staff refused to allow a wheelchair user to board a flight at Hong Kong International Airport because she was travelling alone, sparking calls from a lawmaker for the carrier to make its instructions clearer.
Shen Chengqing, 22, was supposed to take a Hong Kong Airlines flight to Tianjin in northeastern China at 8.40pm on Friday.
Already a subscriber? Log in.
Subscribe or renew your subscriptions to win prizes worth up to RM68,000!
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.