SINGAPORE: South-East Asian travel associations are urging airlines to refund passengers for flight cancellations due to the coronavirus outbreak, rather than issuing travel vouchers.
The International Air Travel Association estimates industry liability in this area at US$35bil, but told the travel agent community in a letter earlier this month that airlines’ most urgent need amid the crisis was to keep their remaining liquidity to pay salaries and other fixed costs.
Already a subscriber? Log in.
Subscribe or renew your subscriptions to win prizes worth up to RM68,000!
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!
