GIVEN how evaporated creamer is used as an ingredient in many foods - both savoury and sweet - as well as drinks, it would be logical that any allegations of contamination would go far and wide regardless as to whether there is a basis or not for the claim.
This is especially so in festive seasons such as Hari Raya Aidilfitri, given how it is used in dishes and drinks during this celebratory period.
According to a claim on X that went viral recently, a person posted a thread alleging that they found foreign content in a can of evaporated creamer.
Is this allegation true?
VERDICT:
FALSE
In a statement on Tuesday (April 9), Fraser & Neave Holdings said it investigated the user's claim.
It said that its quality assurance team tested a sample of the creamer and found no anomaly in the products from the batch.
Additionally, it said, the company then reached out to the consumer who apologised for accusing it of selling contaminated products.
"The quality of our products and the health and well-being of our consumers are of utmost importance (the company) investigates such matters very seriously and we remain committed in producing the best quality food products for our consumers," the statement read.
Meanwhile, the consumer who posted the original viral claim issued a public apology on their X account and said that their original thread has since been removed.
"it was my mistake for not investigating first and decided to tweet things out but please do not spread misinformation around. Thank you! I have resolved this issue personally with (the manufacturer's) team, I hope nobody takes anything and everything out of context," they said.
F&N prioritises product quality and consumer safety. We have contacted the consumer (@stvtik) and conducted tests on our products, which found no abnormalities. The consumer has apologized on X for any confusion caused. Please see the consumer’s tweet at https://t.co/UgugzCxqto pic.twitter.com/3qAbBK36gU
— Fraser & Neave Holdings Bhd (F&N) (@FNholdings) April 9, 2024
