THE Consumers Association of Penang (CAP) had a meeting with Indah Water Consortium (IWK) and the National Water Services Commission (SPAN) recently where IWK announced its plans to change the current tariff system from the standard monthly rate to a system based on water consumption, which will incidentally increase the IWK bills for many consumers. IWK plans to implement the new tariff in January 2015.
IWK said they need to do this because their operation cost had gone up considerably due to the rise in cost of hiring manpower and also the continual increase in our population.
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