WE refer to the SMS complaint “Bill, please’ and ‘Bill us, please” (The Star, Aug 4). TNB is upgrading its billing system and some of our customers may experience delays in receiving their July 2016 electricity bill.
Estimated bills for July 2016 will be issued in stages and customers will receive them by post or hand delivered by our meter readers. The same customers will also receive two bills this month, for example for July and August 2016.
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