Get one thing right first

ON Oct 12, e-hailing regulations became effective. Under the regulations, e-hailing drivers are required to undergo medical check-ups, sit for the public service vehicle (PSV) licence test, send cars that are more than three years old to be checked at Puspakom, and purchase e-hailing insurance protection.These requirements are necessary to ensure that the e-hailing industry is safe for users and free from unfit drivers and unsafe cars.

However, in the early stages of implementing the regulations, several issues cropped up. Some drivers were unable to renew their road tax due to errors in document submission. Some drivers complained that the PSV test was too difficult to pass. Some also complained that they could not sit for the test because the dates they wanted were unavailable.