Improve online passport renewal process


I AM a Malaysian currently residing and working in Singapore and have been unable to return home to Johor Baru since the movement control order began in March. My passport will be expiring soon so I applied online to renew it. The procedure is that after we have successfully completed the application and made the payment online, we need to email the Immigration Department at the Malaysian High Commission in Singapore to set up an appointment.

Trying to renew a Malaysian passport online has turned out

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