REFERRING to the letter “Speed up immigration clearance” (The Star, Feb 28), my wife is a former Malaysian citizen (Australian now) and we visit Malaysia regularly to spend time with her family.
For many years now, we have found the immigration process at both KLIA1 and KLIA2 horrible. This year, we arrived, armed with our printed Malaysia Digital Arrival Card (MDAC), believing we were going to have a speedy entry.
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