DESPITE the best efforts of the National Scam Response Centre (NSRC), scams continue to increase, severely impacting the financial, psychological, and social wellbeing of consumers. In 2023 alone, according to the NSRC, overall losses due to scams totalled RM1.34bil.
It is thus vital that scam awareness and education programmes are strengthened and made more effective. A one-size-fits-all strategy may not be effective. This is because differing demographics may be exposed to different forms of scams.
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