CHILD helplines are invaluable, offering a lifeline to abused children to seek help and rescue. Trained call counsellors can also offer guidance on a variety of issues, including family problems, peer relationships, psycho- social health, etc. In addition, they offer data that can inform policy and practice.
The 15999 Childline was started in 2010 by the Women, Family and Community Development Ministry with the aid of Childline Foundation, Malaysia. This first child helpline was a free, 24-hour helpline for children, manned by trained staff and was called the Talian Nur hotline for children.
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