IN response to the movement restrictions imposed over the past two years to curb the spread of Covid-19, there has been a massive shift towards money transactions being conducted online.
Although this has changed how we carry out our banking transactions, making online banking deeply ingrained in our daily lives due to ease and convenience, the increasing reliance on online transactions has also accelerated the development of the ominous phenomenon of malware scams. What are examples of malware scams?
Malware endangers users by compromising personal information.
Well, a common malware scam consists of fake online advertisements, ostensibly from reputable organizations that invite users to click on them for massive discounts, stock clearance sales, freebies, or something similar that’s attention grabbing.
After clicking on them, the scammers begin to strike, tricking you into revealing your personal information, downloading malicious apps, or leading you to fake payment gateways where you unknowingly reveal important credentials. This is dangerous as your personal details, such as SMS TAC, bank username, and password are at risk of being stolen and misused by scammers. As a leading bank in Malaysia, Maybank is here to drive awareness, urging customers to be vigilant and putting up safety measures to avoid becoming victims.
Protection From Malware
Maybank’s online banking website and mobile app are equipped with security images and phrases for users to verify their legitimacy when accessing their platforms. Furthermore, they are playing a vital role in educating customers on the dangers of Malware and how to avoid them. In line with this, Maybank is highlighting some warning signs below to lookout for:
The Warning Signs Of Malware Scams
- Be vigilant against unknown contacts who get in touch via chat message to ask you to download a file.
- When you are an Apple user, but have been asked to download a file via an Android device.
- If your phone issues a warning that a file could be malicious, do not proceed with downloading it.
- Apps that ask for permission to send and view your SMS.
- Apps that ask for your bank username and password. Always keep your banking information private and if in doubt, contact your bank directly.
Useful Tips
Here are some useful tips on what you can do when facing such a scenario:
- Avoid installing apps or click on suspicious links sent via chat messages.
- Do not allow unknown recipients to send or view your SMS.
- Do not ignore any warnings from your phone.
- Do not enter your banking details in any suspicious apps or websites.
- Always keep your antivirus software updated for constant protection
- Always download apps from the genuine app store
If you are a Maybank customer:
- Always verify your M2U security image and phrase, to ensure the website is legitimate
- Immediately call the fraud hotline at 03-5891 4744 if you suspect your information has been compromised
In an effort to continuously remind and educate customers on the dangers of malware scams, Maybank is constantly releasing informative content on Facebook and Instagram. Find out more on keeping your online transactions secure here, stay safe and keep your eyes open for potential cyber threats!
