Zayn Puah credits his success to trust and teamwork from partners.
SINCE the pandemic has necessitated the wearing of face masks, many people have been in search of a good quality brand that is comfortable to wear and gentle on skin.
One brand that comes to mind when it comes to face masks you can trust to keep you and your family safe yet comfortable is Neutrovis.
A stalwart brand in the market today, Neutrovis is held by its parent company, Maystar Beauty Sdn Bhd. The company is helmed by managing director Zayn Puah who was recently awarded the SOBA Young Entrepreneur of the Year.
Puah founded Maystar in 2011 and since then, after making it through many moments of doubt and uncertainty, the company has grown to what it is today.
Puah attributes the company’s success and growth to the trust of his business partners.
“We strengthened our partnerships by giving our valued partners the best service possible. We are grateful for their valuable support and feedback that have helped us to grow and continuously improve,” he says.
According to company records, Neutrovis netted over RM200mil in revenue in 2021 from over RM6mil in 2019. Puah describes this growth as 1+1=30, which represents one company together with its team of partners and stakeholders equalling 30 times growth for Neutrovis.
Puah shares that this was made possible by the trust and belief of the company’s partners, who took a risk to place Neutrovis products on their shelves.
“Thanks to our partners who took that leap of faith, Neutrovis is now in every major pharmacy nationwide and has over 5000 points of sale to date,” he says.
He adds that over the years, these business partners have constantly made the effort to forge a closer and deeper collaboration with Neutrovis. On its part, Neutrovis helps its partners in return by taking their feedback into account and innovating its products to enable customers to enjoy their experience of Neutrovis products.
“If we help our partners win, then we win together,” he says.
Puah share that Covid-19 and the resultant rapid digitalisation has irrefutably changed the business scene.
“More than ever, businesses now need each other to make an impact in the market and succeed.”
In line with this, more brands and business have approached Neutrovis to create custom made co-branded face masks.
Being a trusted brand, partnering with Neutrovis means being able to meet the needs of specific customers while offering them the superior quality face masks Neutrovis is known for.
Neutrovis is currently developing Disney and Marvel branded face masks. You can now get face masks with your favourite Disney characters or show the world that you’re team Avengers with Neutrovis.
To build on the success of the company, Puah’s vision for the future includes extending protection to homes and premises of institutions and businesses via purifying the air and disinfecting surfaces.
“Knowing that the Covid-19 virus is airborne and able to survive on surfaces for long periods of time, it makes sense for us to focus on these areas moving forward to provide more holistic protection,” he says.
He adds that it is their business partners and customers that will truly make a difference and therefore, aims to continue fostering trust and a closer working relationship among them.
“With this, Neutrovis may just be able to protect beyond Malaysians, to venture into protecting the world, “ he concludes.