(From left) Eslite Spectrum leasing and operation manager Andrew Chang, Narwal global sales director Liu Chang, Aonic chief executive officer Cheong Jin Xi and Aonic head of growth Low Hui Qi at the official launch of Narwal’s first global flagship store at The Starhill in Bukit Bintang, Kuala Lumpur on March 30.
A RISING star in the home cleaning solutions industry, Narwal, has officially opened its first global flagship store at The Starhill luxury shopping mall in Bukit Bintang, Kuala Lumpur.
The official store launch, which took place on March 30, marks a significant milestone for the brand and the robotic home cleaning scene.
“We are excited to bring Narwal’s groundbreaking solutions closer to our customers with the opening of our flagship store at The Starhill,” says Aonic chief executive officer Cheong Jin Xi. Aonic is the sole distributor of Narwal in Malaysia, Singapore, Thailand and Vietnam.
“The flagship store will not only showcase our innovative products but also serve as a hub for customers to interact with our knowledgeable staff, and experience firsthand the convenience and efficiency of Narwal’s smart cleaning solutions.”
Narwal’s store is located on Level 1 of The Starhill within the Eslite Spectrum bookstore.
Narwal’s first flagship store
Customers can now try out Narwal products at the store, which is meticulously designed to reflect the brand’s values and provide a unique and sophisticated shopping experience.
Equipped with a full product lineup of Narwal’s robot vacuum and mopping machines such as the Freo X Ultra, Freo, S10 Pro and Freo X Plus, the store offers interactive experiences and introduces shoppers to the brand’s slew of cutting-edge technology.
It will also feature hands-on demonstrations and personalised assistance for customers to enhance the in-person shopping experience.
Narwal global sales director Liu Chang says that having a physical presence is crucial for customers to have experiential demonstrations and hands-on experiences.
“We wanted to have a physical store to let people walk in and feel the product for themselves. They can touch it, use it, understand more about its functions and features, and get a sense of what it would be like to have in their own homes,” he says.
The flagship store is a testament to the brand’s commitment to luxury, sophistication and cutting-edge technology, providing customers with an exclusive opportunity to explore and experience Narwal’s innovative line of products.
Narwal global sales director Liu says that having a physical presence is crucial for customers to have experiential demonstrations and hands-on experiences.
Redefining home cleaning
With a presence in over 30 countries and serving more than 1.8 million customers worldwide, Narwal has been committed to pushing the boundaries of technology since its inception in 2016.
As a renowned brand in the robotic home cleaning solutions industry, Narwal’s industry-defining product line redefines the essence of the home cleaning experience with the integration of innovative features such as:
> Self-cleaning base station that washes and dries mop pads after each round of cleaning.
> Water exchange system that efficiently replaces dirty water with clean water for floor washing (similar to a washing machine), addressing concerns about smearing floors with contaminated water or bacteria breeding in water tanks.
> AI DirtSense technology ensures a thorough cleaning process by enabling you to prompt the robot vacuum cleaner to mop the floor persistently until it is immaculate.
> Zero-tangling floating brush that addresses a common challenge in traditional cleaning devices with hair tangling issues.
The Narwal Freo X Ultra can be controlled via an app to enhance use convenience.
Liu says that these innovative features are crucial to enhancing the overall user experience and improving user convenience.
“We have been focusing on two main branches of cleaning solutions – scientific and robotic. We focus on these elements because we have to find ways to make it easier for people to use these machines,” says Liu.
“Many normal vacuum robot cleaners require you to clean the machine when it is done cleaning your home. So, even though you bought the vacuum robot to save time on cleaning, you will eventually waste time having to clean the machine, which we felt was unnecessary and redundant.
“That is why we continue to come up with new technologies and features to make everyone’s life easier.”
Narwal’s robot vacuum cleaners
The brand’s range of robot vacuum cleaners will be available at the flagship store at The Starhill, including its latest Narwal Freo X Ultra. The Freo X Plus will be available in-store when it is officially released in May.
The Narwal Freo X Ultra is the next-generation vacuum robot cleaner which comes with all of the brand’s cutting-edge features like the AI DirtSense technology, zero-tangling floating brush and self-cleaning base station.
The Narwal Freo X Ultra is available at the flagship store.
The latest edition of the robot vacuum cleaner has a runtime of three hours or 3,000sq ft and is also fitted with triangular mop pads that leave no gaps, an automatic washing and drying feature for the mop pads, an automatic detergent dispensing feature and a tri-laser obstacle avoidance system which can detect up to millimetre-level hazards.
The Narwal Freo X Ultra also has a variable mopping force of up to 12N, an 8200Pa vacuum suction and movable wheels to traverse uneven surfaces.
Narwal’s intelligent S10 Pro handheld wet and dry vacuum cleaner is also featured at the flagship store.
Equipped with Narwal-Air Tech, this handheld vacuum offers effortless one-handed operation with a built-in forward propulsion system for fatigue-free extended use of up to 50 minutes.
The Narwal S10 Pro can also fold up to 180° to make it easier to vacuum under furniture and has a layered sewage tank system to prevent blockages, as well as separate wet and dry waste for a fuss-free cleaning experience.
For more information, visit mynarwal.com.
