IHH Healthcare Malaysia offers a wide range of specialised medical services, ensuring patients receive the best care for their needs.
IMAGINE receiving quality medical care abroad, with access to specialised treatments unavailable locally. This possibility drives millions of patients to engage in medical tourism.
This influx is not surprising, given the country’s exceptional healthcare services, advanced medical technology, strategic location, affordability and the presence of highly trained medical professionals and warm hospitality. Malaysia’s growing reputation as a top medical destination is further supported by IHH Healthcare Malaysia’s extensive healthcare network, which includes Gleneagles Hospitals, Pantai Hospitals, Prince Court Medical Centre and Timberland Medical Centre.
These hospitals, with over five decades of experience, have built a legacy of quality healthcare. Renowned for their “Patients-First” approach, they provide state-of-the-art facilities, world-class medical professionals and a seamless healthcare experience from consultation to follow-up care, making them a preferred choice for international patients.
“At IHH Healthcare Malaysia, we are committed to delivering exceptional care by integrating personalised treatment with cutting-edge technology,” said IHH Healthcare Malaysia (IHH) chief executive officer Jean-François Naa. “Our commitment to international standards of healthcare ensures excellent clinical outcomes, while our focus on individual patient needs drives high levels of satisfaction. We strive to be a trusted partner in health and wellness for patients from around the world.”
Excellence in specialised care
IHH offers a broad range of specialised medical services, including cancer and heart care, bone and joint, brain, spine and nerve treatments, digestive care, women and children’s health. Their advanced diagnostic tools, such as the Digital PET-CT with Biograph Vision and MRI Fusion Biopsy, enable highly precise cancer diagnostics.
For internal radiation therapy, the hospitals use cutting-edge equipment like the Elekta Versa HD Linear Accelerator and Leksell Gamma Knife Icon Radiosurgery, enhancing treatment effectiveness. Additionally, the fourth-generation da Vinci Xi surgical system and O-Arm imaging and navigation system ensure personalised and effective treatments, positioning IHH hospitals as top choices for those seeking advanced medical care.
International partnerships
To cater to the diverse needs of international patients, IHH hospitals have established strategic partnerships across South-East Asia, including collaborations in Indonesia and Timor-Leste.
The International Patient Centre ensures a smooth and comfortable medical journey for international patients.-Photo by Pantai Hospital Kuala Lumpur.
These partnerships offer services like streamlined processes for medical travel, patient liaisons and language translation.
Additionally, partnerships with institutions like Bank Mega in Indonesia provide financial solutions such as installment plans, ensuring that quality healthcare is accessible to all.
Global recognition and accreditation IHH’s commitment to healthcare excellence is supported by accreditations from prestigious global bodies such as the US-based Joint Commission International (JCI) and the Australian Council on Healthcare Standards International (ACHSI).
IHH’s contributions to medical tourism have earned the group several prestigious awards, including “Hospital Group of the Year APAC” and “Medical Tourism Initiative of the Year - Malaysia” at the Healthcare Asia Awards 2024 and GlobalHealth Asia-Pacific Awards 2024. These recognitions reflect Malaysia’s status as a leading medical tourism destination in the Asia Pacific region.
Simplifying the patient journey
IHH ensures a seamless experience for international patients with its user-friendly website, enabling patients to select their preferred hospital locations and liaise with medical staff through email, phone or WhatsApp.
The One-Stop Customer Service Hotline, staffed by medical professionals, assists with appointments and cost estimates.
Furthermore, the International Patient Centre manages airport transfers and accommodation arrangements, making the entire healthcare journey convenient and stress-free.
A patients-first approach
IHH is more than a healthcare provider — it is a trusted partner dedicated to improving lives through personalised care, advanced medical technology and clinical excellence.
Its commitment to international patients is evident across their network of eight hospitals offering dedicated international services:
> Gleneagles Hospital Kuala Lumpur
> Gleneagles Hospital Penang
> Gleneagles Hospital Johor
> Gleneagles Hospital Kota Kinabalu
> Pantai Hospital Kuala Lumpur
> Pantai Hospital Ayer Keroh
> Pantai Hospital Penang
> Prince Court Medical Centre
> Timberland Medical Centre
KKLIU: 3150/ EXP 31.12.2026
