Cheah: In moments of truth, you don’t want just an insurance agent; you want a trusted partner that will help you navigate through it all – someone capable of giving you professional advice, so you can make informed decisions.
IT IS common to hear that you need insurance, but does anyone ever ask why?
Sure, common answers might be: “You need it in case of an emergency” or “You never know when something may happen to you”. These explanations are vague and fail to convey its true importance.
At its core, insurance is about protecting you and your loved ones from unforeseen events by transferring your risks to your trusted insurance partner.
It is essentially an investment that provides financial security, ensuring you are safeguarded regardless of what the future holds.
The next question often arises: who should you choose for your insurance needs?
According to Allianz Life Insurance Malaysia Bhd (Allianz Life) chief sales officer Raymond Cheah, “In moments of truth, you don’t want just an insurance agent; you want a trusted partner that will help you navigate through it all – someone capable of giving you professional advice, so you can make informed decisions.
“The role of our agents goes far beyond merely selling policies, we are all deeply committed to making a meaningful impact on individuals and families.”
Central to Allianz Life’s approach is its dedication to empowering its agents.
This is embodied in the Allianz CEO Programme, a comprehensive training initiative designed to equip agents with the skills and insights necessary to provide personalised, relevant advice to clients.
Through this programme, Allianz Life agents, also known as Allianz Life Changers, become trusted advisors who will help enhance their clients’ lives.
Their dedication not only contributes to the improvement of Malaysia’s insurance penetration rate but also strengthens the community’s resilience against unforeseen challenges.
This commitment to professional development extends beyond internal training programmes and includes strategic partnerships with esteemed educational institutions.
One such partnership is with INSEAD, a globally renowned business school known for its international perspective and high-calibre business education.
INSEAD had joined forces with Allianz Asia Pacific since 2023 to establish the Allianz Pinnacle Excellence Programme.
In September 2024, over 100 Allianz Life agents kick-started the six-month course at INSEAD’s Singapore campus.
The Allianz CEO Programme is a comprehensive training initiative designed to equip agents with the skills and insights needed to provide personalised, relevant advice to clients.
The programme focuses on strategic thinking, innovation and leadership within the insurance sector.
This initiative ensures that Allianz Life agents remain at the forefront of industry advancements, equipped with the latest skills and insights.
To further enhance its agents’ effectiveness, the company offers advanced digital tools designed to streamline operations and boost productivity.
These tools minimise the time agents spend on administrative tasks, allowing them to dedicate more time to delivering exceptional service and fostering strong client relationships.
The impact of Allianz Life’s comprehensive approach is evident in its industry recognition.
Allianz General and Allianz Life have been recognised as the top five performers across the whole takaful and insurance industry based on the Customer Satisfaction Index score of the Customer Satisfaction Survey 2022.
This accolade highlights the high standards of service provided by Allianz Life’s agents and the company’s commitment to customer satisfaction.
Moreover, Allianz Life nurtures a high-performance culture, with one out of every 14 Allianz agents holding the prestigious Million Dollar Round Table (MDRT) qualification.
This recognition reflects their exceptional performance and dedication, showcasing the extraordinary talent within the company.
Being an Allianz Life Changer is more than just a career; it’s an opportunity to create positive change in peoples’ lives.
To learn more, visit www.allianz.com.my
