You can now book and manage appointments at Columbia Asia hospitals nationwide with its new app. Called the Columbia Asia Malaysia app, it also allows you view the status of all your appointments and get notifications ahead of time.
And when you check-in for follow-up appointments, you can skip the front desk and go straight to the Nursing station.
“More and more people, particularly the millennial are opting for healthcare providers that offer treatment with added convenience, said Columbia Asia group chief executive officer Dr Kelvin Loh in a statement.
“Aside from better serving the needs of our patients, the mobile app gives us a cost-effective solution to reduce time in operational manpower.”
You will also be notified when your reports are ready, and you will be able to view and download your lab and radiology reports from the app.
During the trial period of the app deployment, Columbia Asia reportedly saw a 16% reduction in out-patient journey time and an overall improved staff efficiency, subsequently adding to increased time for staff-patient engagement.