Amazon workers may be watching your cloud cam home footage


  • TECH
  • Friday, 11 Oct 2019

Nowhere in the Cloud Cam user terms and conditions does Amazon explicitly tell customers that human beings are training the algorithms behind their motion detection software. — Amazon

In a promotional video, Amazon.com Inc says its Cloud Cam home security camera provides "everything you need to monitor your home, day or night”. In fact, the artificially intelligent device requires help from a squad of invisible employees.

Dozens of Amazon workers based in India and Romania review select clips captured by Cloud Cam, according to five people who have worked on the programme or have direct knowledge of it. Those video snippets are then used to train the AI algorithms to do a better job distinguishing between a real threat (a home invader) and a false alarm (the cat jumping on the sofa).

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