Chesky said the company is also launching a 24-hour hotline for guests, neighbours and others to report problems. — AP
Airbnb says it will spend the next year verifying that all seven million of its listings are accurate and that the homes and rooms being offered for short-term stays meet basic quality standards.
It's one of several moves the San Francisco-based company is making to improve user trust and make it easier for guests, hosts and others to report problems and obtain refunds when things go awry.
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