Internet slowdown caused by submarine cable fault, says TM


A file photo of a crewman pulling on undersea cable that will be laid in the Caribbean. TM says faults in submarine cables are disrupting video conferencing and gaming services based out of the United States and Hong Kong, and that it expects network improvement by April 20. — TNS

Damage to submarine cables is causing reduced Internet speeds, especially for certain sites based out of the United States and Hong Kong, says Telekom Malaysia Bhd (TM).

The telco said the consortium of operators which maintains the Asia Pacific Cable Network 2 (APCN2) has detected some faults in the submarine cables at Segment Three, between Chongming to Lantau connecting Malaysia to Singapore, Hong Kong and San Jose, in the US.

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