Years from now when the pandemic’s impact on global business is analysed, it’s likely that the most lucrative change will be how it pushed – or actually shoved – massive markets into the modern e-commerce era.
In many countries, online shopping hadn’t been easy because of underdeveloped infrastructure and the reluctance, or inability, of consumers to use banks and electronic payment. That stalled growth in a lot of the world, but Covid-19’s disruption has forced rapid change.
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