FILE PHOTO: Jeff Bezos, founder and CEO of Amazon, speaks during an address to attendees at Access Intelligence's SATELLITE 2017 conference in Washington, U.S., March 7, 2017. REUTERS/Joshua Roberts/File Photo
(Reuters) - For staff at Amazon.com Inc, the departure of CEO Jeff Bezos may spell the end of one of the company's unusual and, for some managers, frightening practices: the "question-mark" email.
Bezos, whose email address is public, receives customer complaints that he then forwards to a relevant executive whose team is responsible for fixing the problem. Sometimes landing overnight, these emails from the world's second-richest person had no salutation, no commentary or thank you - just a single question mark.
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