MCMC is conducting a Public Inquiry on the proposed new standards related to the quality of telco customer services. — YAP CHEE HONG/ The Star.
The Communications and Multimedia Commission (MCMC) will commence a Public Inquiry on the proposal for revised Mandatory Standards for Quality of Service (MSQoS) related to telecommunication services and introduce a new MSQoS for telco customer service.
MCMC in a statement said the MSQoS are the (new) Customer Service, Wireless Broadband, Wired Broadband and Public Cellular Service.
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