As many Americans prefer texting, rather than phone calls, the US communications regulator will weigh whether to require phone companies to let people text a suicide hotline. Crisis counselors began responding to texts sent to the Lifeline last August, the FCC said, and on April 22, 2021, the agency voted unanimously to start a process that could also require phone companies to let people text 988. — AP
Recognising that many Americans rely on texting, US regulators are weighing whether to require that phone companies allow people to text a suicide hotline.
The US Federal Communications Commission last summer voted to require a new "988” number for people to call to reach a suicide-prevention hotline. Phone companies have until July 2022 to implement it.
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