FILE PHOTO: 2019 Ram pickup trucks are on display at the Fiat Chrysler Automobiles (FCA) Sterling Heights Assembly Plant in Sterling Heights, Michigan, U.S., October 22, 2018. REUTERS/Rebecca Cook
DETROIT (Reuters) - Problems getting smartphones to connect properly with vehicle infotainment systems are now the No. 1 gripe among consumers according to the latest study of new model quality released on Tuesday by market research firm J.D. Power.
Overall, J.D. Power says electronic and infotainment system malfunctions are the cause of six of the top 10 complaints from U.S. buyers of 2021 cars, sport utility vehicles and pickup trucks, despite years of effort by automakers to better integrate digital technology.
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