Drinks surround a barcode attached to the table at Bartaco, that patrons use to order and pay at the restaurant in Arlington, Virginia. — AP
Ask for a roast beef sandwich at an Arby’s drive-thru east of Los Angeles and you may be talking to Tori – an artificially intelligent voice assistant that will take your order and send it to the line cooks.
“It doesn’t call in sick,” says Amir Siddiqi, whose family installed the AI voice at its Arby’s franchise this year in Ontario, California. “It doesn’t get corona. And the reliability of it is great.”
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Drinks surround a barcode attached to the table at Bartaco, that patrons use to order and pay at the restaurant in Arlington, Virginia. — AP
Brad Lavelle, a shift lead at Bartaco, works the front desk at the restaurant in Arlington, Virginia. The restaurant uses an automated app for ordering and payments, accessed via a barcode attached to tables, and instead of servers they use ‘food runners’ to get the orders to the tables. — AP
A diner at Bartaco uses their app to order an item off the menu at the restaurant. — AP
After they ordered on an app via a barcode attached to the table, Bjanko Zeqiri, a food runner at Bartaco, brings their lunches to restaurant patrons as they sit on the patio at Bartaco, in Arlington, Virginia. The restaurant is using an automated app for ordering and payments. — AP
Patrons eat on the patio at Bartaco in Arlington, Virginia. The restaurant uses an automated app for ordering and payments, accessed via a barcode attached to the table. — AP
Baylee Bowers adds a tip while paying for her lunch using her cellphone at Bartaco in Arlington, Virginia. ‘I like it,’ says Bowers of the automation, ‘it was easy. I’m a flight attendant so as long as automation doesn’t come for my job I’m ok with it.’ — AP
Baylee Bowers works on her computer after ordering and paying for her meal using her cellphone at Bartaco in Arlington, Virginia. — AP
Baylee Bowers pays for her lunch using her cellphone at Bartaco in Arlington, Virginia. — AP
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