FILE PHOTO: Robinhood logo is seen on a smartphone in front of a displayed same logo in this illustration taken, July 2, 2021. REUTERS/Dado Ruvic/Illustration/File Photo
NEW YORK (Reuters) - Robinhood Markets Inc said on Tuesday it had introduced 24-hour customer phone support, seven days a week, addressing criticisms over the app-driven retail brokerage's communications that were also implicated in the suicide of a client.
The fast-growing broker shot to prominence earlier this year during the "meme" stock trading frenzy with its easy-to-use interface that made it a hit among young investors, but users have long complained about a lack of response to inquiries.
Already a subscriber? Log in.
Subscribe or renew your subscriptions to win prizes worth up to RM68,000!
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!
