Rogers network resuming after major outage hits millions of Canadians


FILE PHOTO: General view of the Rogers Building, quarters of Rogers Communications in Toronto, Ontario, Canada October 22, 2021. REUTERS/Carlos Osorio

TORONTO/OTTAWA (Reuters) -Rogers Telecommunications said its network was beginning to recover late on Friday after a 19-hour service outage at one of Canada's biggest telecom operators shut banking, transport and government access for millions, drawing outrage from customers and adding to criticism over its industry dominance.

Nearly every facet of life has been disrupted, with the outage affecting internet access, cell phone and landline phone connections. Some callers could not reach emergency services via 911 calls, police across Canada said.

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