Amazon grapples with more labour strife, this time in Japan


By Lisa Du

A packed product moving out at Amazon Amagasaki Fulfillent Center in Amagasaki, Hyogo prefecture. Amazon, which prides itself on optimising the efficiency of its operations, has drawn criticism for how its management techniques affect warehouse workers and logistics personnel. — AFP

Amazon.com Inc, which is struggling to quell workplace movements from the US to Europe, faces a growing union effort in Asia’s second largest economy.

A group of 15 subcontracted drivers in the southwestern city of Nagasaki is protesting the long hours and excessive number of deliveries in the absence of overtime pay. They blamed Amazon’s vaunted artificial intelligence algorithms for exacerbating their plight, by setting impossible deadlines and routes. The group formed a union this week and joined drivers in Yokosuka, just outside Tokyo, who organised in June.

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