2022's holiday delivery challenge: softening e-commerce demand


A FedEx Express delivery vehicle is seen in Long Beach California U.S. September 16 2022.  REUTERSBing Guan

A FedEx Express delivery vehicle is seen in Long Beach, California, U.S., September 16, 2022. REUTERS/Bing Guan

LOS ANGELES (Reuters) - FedEx, United Parcel Service and other delivery firms that struggled with too much pandemic-fueled demand from online retailers like Amazon and Walmart, now have the opposite problem - too much delivery capacity.

Online sales started fizzling during last year's peak delivery season from Thanksgiving weekend through the end of the year. FedEx, UPS and the U.S. Postal Service (USPS) kept adding facilities and staff, even as more consumers returned to in-store shopping and higher food, fuel and rent costs eroded discretionary spending.

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