Content moderators sue Meta over alleged 'union-busting' in Kenya


FILE PHOTO: The logo of Meta Platforms' business group is seen in Brussels, Belgium December 6, 2022. REUTERS/Yves Herman/File Photo

NAIROBI (Reuters) - Facebook content moderators in Kenya are suing the social media site's parent company Meta and two outsourcing companies for unlawful redundancy, a rights group said on Monday.

The 43 applicants say they lost their jobs with Sama, a Kenya-based firm contracted to moderate Facebook content, for organising a union. They also say they were blacklisted from applying for the same roles at another outsourcing firm, Majorel, after Facebook switched contractors.

Last month Meta filed an appeal in Kenya challenging a ruling which said it could be sued in a separate lawsuit brought by a moderator over alleged poor working conditions, even though it has no official presence in the east African country.

The court cases could have implications for how Meta works with content moderators globally. The U.S. company works with thousands of moderators around the world, tasked with reviewing graphic content posted on its platform.

"This is a union-busting operation masquerading as a mass redundancy. You can't just switch suppliers and tell recruiters not to hire your workers because they are 'troublemakers' – that is, because they have the temerity to stand up for themselves," said Cori Crider from Foxglove, a technology rights group which is supporting the latest lawsuit.

Meta, Majorel and Sama did not immediately respond to requests for comment.

In January, 260 content moderators working at Facebook's moderation hub in Nairobi were told they would be made redundant by Sama, the outsourcing firm which has run the office since 2019, Foxglove said in a statement.

The moderators accuse Meta of instructing Majorel not to hire any moderators previously employed by Sama, according to the court petition.

"The redundancy being undertaken is unlawful because no genuine nor justifiable reason was given for the redundancy," the moderators said in their application.

"The moderators have been given varying and confusing

explanations for the redundancy which do not add up."

(Reporting by Aaron Ross and Ayenat Mersie; Writing by Hereward Holland, editing by Ed Osmond)

Follow us on our official WhatsApp channel for breaking news alerts and key updates!

   

Next In Tech News

Sirius XM found liable in New York lawsuit over subscription cancellations
US Supreme Court tosses case involving securities fraud suit against Facebook
Amazon doubles down on AI startup Anthropic with $4 billion investment
Factbox-Who are bankrupt Northvolt's creditors?
UK should use new powers to probe Apple-Google mobile browser duopoly, report says
EU regulators scrap probe into Apple's e-book rules after complaint was withdrawn
Hyundai recalls over 145,000 electrified US vehicles on loss of drive power
'World of Warcraft' still going strong as it celebrates 20 years
Northvolt CEO steps down, saying group needs up to $1.2 billion
Bitcoin at record highs, sets sights on $100,000

Others Also Read