When served two uncracked eggs in a dish, she asked for the eggs to be cracked open for her. The employee then put a teaspoon in the same dish. The woman was then seen tossing the eggs and the dish as well as a tray at the employee. — Photo by Enrico Mantegazza on Unsplash
SINGAPORE: A woman was seen shouting and tossing two eggs at a staff member at a Toast Box outlet, after she realised the soft-boiled eggs she ordered were not cracked open upon being served.
In a video posted by District Singapore on Facebook on March 31 of the incident which took place three days prior, the middle-aged woman can be seen holding her mobile phone as if she was recording the exchange, while she spoke to the employee in Mandarin. The video has since racked up over 74,000 views and over 300 comments.
When served two uncracked eggs in a dish, she asked for the eggs to be cracked open for her. The employee then put a teaspoon in the same dish. The woman was then seen tossing the eggs and the dish as well as a tray at the employee.
The employee was then heard saying that there were people around to witness her actions. The woman then tossed another tray at the employee and demanded loudly for the eggs to be cracked. The employee was heard saying that she would call the police.
After the woman was served the cracked eggs, she was seen examining the eggs with a spoon, and asking if the eggs were cooked.
In response to queries, Vincent Lim, general manager of BreadTalk Group’s bakery division, said the group is aware of the incident, and that it has been following up with the staff member involved to ensure her well-being.
Lim added: “We wish to emphasise that we take pride in serving all customers to the best of our abilities, and we do hope all our employees can be treated with the same respect.”
A netizen commented: “Shame on her. The behaviour is totally unacceptable! Absolutely disgusting, wonder how her family will react!”
Another said that police should have been called in immediately, as the woman could have toppled other kitchenware during the incident and injured the employee.
A few Facebook users identified the Toast Box outlet to be the one at Chinatown Point. – The Straits Times (Singapore)/Asia News Network
