Meta blames tech issue for widespread Instagram disruption


Issues reported by users began spiking around 6pm New York time, peaking at more than 185,000 about an hour later according to tracking site Downdetector. — Unsplash

Instagram, the popular photo-sharing app owned by Meta Platforms Inc, appeared to suffer an outage Sunday evening (May 21) in the US, with tens of thousands of users reporting that they could not access the service.

Issues reported by users began spiking around 6pm New York time, peaking at more than 185,000 about an hour later according to tracking site Downdetector. The number of reports began to steadily decline shortly thereafter and the service appears to be back online. This was the second widespread disruption in just over two months.

“Earlier today, a technical issue caused some people to have trouble accessing Instagram. We resolved the issue as quickly as possible for everyone who was impacted, and we’re sorry for any disruption this has caused,” a Meta spokesperson said. Instagram used the same language to describe its March downtime.

Instagram hosts more than two billion users per month and some of Meta’s key growth initiatives, such as its Reels product, a rival to TikTok in short video. It is also preparing a Twitter rival for release this summer, seizing on the opportunity created by the upheaval at the company acquired by Elon Musk in October. – Bloomberg

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