This week I received an email from a reader: “I'm housesitting at a friend's house and have had successful internet connection for several months.
"We got a new Roku stick because the old one stopped working. We also changed the internet (WiFi) password with the internet provider at the same time.
"The Roku installation and new password are working successfully. However, my computer will not connect to the internet now. I suppose the system wants the new password but after two weeks of trying everything I can think of and after talking to the provider, I can't discover how to give the system the new password.”
The reader is correct that her computer needs the new WiFi password, but Windows and Macs don’t exactly make it easy to enter a new password.
When you first make a WiFi connection, you are asked to provide the password for the network you have selected. This password is stored by the system for subsequent use, which is very helpful until your WiFi password changes.
The key to changing your WiFi password is to go into the WiFi settings and click the button to “forget” the WiFi network that needs a password update.
Forgetting the network causes your computer to also forget the password.
After your computer forgets the network, you can immediately rejoin it and the computer will pop up a password window as if you were joining for the first time.
Enter the new password and you should be good.
To find the forget button on a Windows 10 or 11 PC, open the system settings, then open "Network & Internet" and select "WiFi" from the list on the left. Choose “Manage known networks” and you’ll see a list of WiFi networks your computer has used. Select the network name and click "Forget."
For Mac users, open system settings, choose "Network" and then choose "WiFi." From the list of known networks, choose your WiFi network and then click the three dots and choose "Forget This Network." – Tribune News Service