Elon Musk ignored pleas to stop alienating advertisers, new book says


The billionaire owner of X, formerly known as Twitter, has a long list of wealthy, powerful advisors he habitually ignores, according to Isaacson’s new biography. — AFP

Elon Musk ignored warnings from confidantes including Warner Bros Discovery Inc’s David Zaslav and his own brother that he was driving advertisers away with his erratic behaviour, according to an upcoming biography.

The billionaire owner of X, formerly known as Twitter, has a long list of wealthy, powerful advisors he habitually ignores, according to Walter Isaacson’s new biography. In the months surrounding Musk’s chaotic takeover of Twitter – when he was sending out provocative tweets – Zaslav cautioned about ‘self-destructive’ behaviours that were spooking advertisers.

Musk should instead focus on improving video and making better ads, the executive counseled, according to the book, which is coming out this week. The board of Tesla Inc, chairman Robyn Denholm and his brother Kimbal Musk also warned Musk that controversies at X were hurting the car company’s brand.

But the billionaire didn’t seem to think his behaviour was a problem and pushed back. He ignored former Intel Corp CEO Bob Swan, who advised Musk about financing the Twitter deal, and repeatedly dismissed the views of lawyer Alex Spiro and wealth manager Jared Birchall, according to the book.

Musk’s US$44bil (RM205.81bil) takeover of the social media institution once known as Twitter has drawn criticism from an array of groups, from users for allegedly degrading the experience to advertisers and interest groups for allowing hate speech to flourish.

Twitter made a series of changes under Musk, such as laying off trust and safety employees, reinstating accounts previously banned for violating the platform’s policies, and removing verification labels on high-profile accounts that don’t pay for a checkmark. Those changes, in addition to turning off advertisers, have alienated many users. Twitter’s advertising revenue had fallen by half, Musk posted on X in July. The company has countered by saying it’s addressing harmful content in a number of ways.

Around that time, X’s owner did heed the advice of Oracle Corp co-founder Larry Ellison, who told him to avoid getting into a fight with Apple Inc.

Musk had called out the iPhone maker for pausing advertising on his platform last November. But Ellison cautioned him against damaging that relationship since Apple was a major marketer and X needed to stay on the iPhone’s App Store. Musk then reached out to Apple’s Tim Cook to make amends.

The billionaire’s other influential advisors included venture capitalists David Sacks and Marc Andreessen. Isaacson’s book paints Musk as a largely impulsive decision-maker who oscillates between listening to their advice and ignoring them.

At times, he even seemed to derive pleasure from going against their advice, Isaacson wrote. The consistent theme was that when Musk has his mind set, not even those closest to him can change it. – Bloomberg

Follow us on our official WhatsApp channel for breaking news alerts and key updates!

   

Next In Tech News

SpaceX 'forcefully rejects' FAA allegation it violated launch requirements
Brazil's top court orders X not to circumvent ban at risk of daily fine
Amazon adds chatbot for its sellers, boosting automation
Social media users lack control over data used by AI, US FTC says
US-listed crypto stocks jump after bumper rate cut from Fed
Samsung sues Indian labour union over strike as dispute escalates
Intel says it has no plans to divest majority stake in Mobileye
Booking.com's price curbs on hotels may hinder competition, EU top court says
UnitedHealth tech unit's rivals say new, post-hack customers are staying
Google buys carbon removal credits from Brazil startup, joining Microsoft

Others Also Read