The Ministry of Finance (MoF) posted on its Facebook and X (formerly Twitter) social media pages that Malaysians need to have filed their 2022 income tax in order to qualify for the eMadani incentive.
It writes that the income tax filings for the 2022 assessment year were used to verify eligibility for the eMadani credit, meaning that those who did not file their taxes during the specified period will not qualify.
This includes even those with an income of below RM100,000 a year.
The posts go on to say that in some isolated cases where a citizen has filed his or her taxes and is of the eligible income but was still rejected, there is a possibility that the records on the ewallet platform and the Malaysian Inland Revenue Board (IRB) do not match.
In cases like these, the ministry advises Malaysians to make an appeal via their chosen ewallet. Should the appeal fail, a further appeal can be made directly with the MoF via their hotline at 03-8882-4565 or 03-8882-4566.
There is also the option to approach the minister via its email address (emadani@treasury.gov.my), including the applicants full name and MyKad number.
For a full list of requirements to be eligible for eMadani, check out the MoF’s website.