CDK says 'small initial test group' brought live on its Dealer Management System


FILE PHOTO: A man holds a laptop computer as cyber code is projected on him in this illustration picture taken on May 13, 2017. REUTERS/Kacper Pempel/Illustration/File Photo

(Reuters) - Software maker CDK Global said on Wednesday it had brought a "small initial test group" of dealers live on its Dealer Management System (DMS) after a cyber attack-led outage impacted auto dealerships across the United States.

Once validation is complete, it will begin phasing in other dealers, CDK said in a statement.

CDK, which provides software to car dealerships, briefly shut down all its systems on Wednesday, June 19, saying it was investigating a cyber incident.

According to its website, CDK works with more than 15,000 retail locations across North America.

The company added that it's also working to bring back online its customer relationship management, service solutions and customer care channels.

The ongoing CDK outage has forced some U.S. auto dealers to switch back to manual paperwork.

The outage has impacted about half of Volkswagen dealers and around 60% of Audi's dealers in the United States, Reuters reported on Tuesday.

(Reporting by Surbhi Misra and Juveria Tabassum in Bengaluru; Editing by Alan Barona)

Follow us on our official WhatsApp channel for breaking news alerts and key updates!

   

Next In Tech News

Binance must face bulk of US SEC crypto lawsuit, judge rules
Trending: Shopper ‘escapes death’ when escalator malfunctions at KL’s Mid Valley Megamall
Could algae hold potential as a renewable source of electricity?
Survey: Shopping on TikTok is more common among Millennials than among Gen Z adults
Whee, the new social network that might remind you of Instagram (and BeReal)
Tests reveal that Instagram is recommending sexual videos to accounts for teens
Tech boom leads global markets through first half of 2024
Amazon lures cofounders from startup Adept to bolster AI efforts
Women's wing of Modi's party calls for probe into Foxconn India hiring practices
US Treasury finalizes new crypto tax reporting rules

Others Also Read