One common job scam involves a fraudster impersonating a real company and reaching out to their target by text, email or phone. — Photo by Sunil Ray on Unsplash
When you’re hunting for work, a text alerting you to a new listing that sounds like your dream job could be your big break. But it could also be a scam designed to steal your personal information and money.
“Employment scams have been around for awhile, but as technology like AI advances, we’ve seen more scammers try to take advantage of job seekers,” says Toni Frana, lead career expert at FlexJobs, an online platform for flexible job postings.
Job scams ranked among the top five most common scams last year, according to the Federal Trade Commission. They’re also costly for consumers, with a median loss of over US$2,000 (RM8,459) in 2023.
The growth in remote work leaves people more vulnerable, says Eva Velasquez, president and CEO of the Identity Theft Resource Center, a nonprofit organisation that provides advice and assistance related to identity theft. Because job seekers are used to communicating virtually, “they don’t necessarily see conducting an interview by text or communicating by WhatsApp to be a red flag,” she says.
In a tighter job market, more people may be willing to overlook fraud warning signs because they are so eager to find their next position, Velasquez adds.
To protect yourself while job hunting, consider these strategies:
Get familiar with popular schemes
One common job scam involves a fraudster impersonating a real company and reaching out to their target by text, email or phone. Sometimes, the scam artist posts a fake job listing that looks like a legitimate opportunity. Then, the scammer asks for personal information, such as your Social Security number, bank account number for direct deposit, your passport information and more.
“They will keep asking you for more and more information until you stop,” Velasquez says. If you indicate you’re not comfortable sharing that information, they will move on to their next target and “ghost” you, she explains.
Another common job scam starts with the alleged company sending the job seeker a check to cash to purchase supplies like a computer and monitor, says John Breyault, vice president of public policy, telecommunications and fraud at the National Consumers League, a nonprofit advocacy group.
Then, the scam artist asks the victim to send some of the money back, claiming it was an overpayment. But the original check turns out to be fraudulent, and the target ends up losing any money they sent.
Look for warning signs
Any communication you receive out of the blue – whether by text, email or phone call – should be treated sceptically, says Frana. She suggests checking the contact information on a job listing carefully to make sure it matches up with the actual company it claims to represent. Sometimes, the URL is similar but not an exact match.
Another red flag is a job offer that sounds too good to be true, says Melanie McGovern, national spokesperson for the Better Business Bureau, a nonprofit that collects and shares business complaints and reviews. For example, the scam may offer a high hourly rate for remote work that requires little skill.
Even legitimate job listing websites can host fake job listings and fraudulent company profiles, McGovern adds. LinkedIn suggests looking for its verification badge, which indicates the identity of the company or job poster has been confirmed.
“When you’re putting your resume online and on job boards, you might forget what you applied to,” McGovern says, which can make you more likely to respond to an unsolicited text message. “Scammers are relying on that confusion to trick people into responding.” Keeping a list or spreadsheet of jobs you have applied for can make it easier to spot unsolicited messages.
Another red flag? Be wary of alleged recruiters who try to bring you off the job listing platform right away to communicate via text or WhatsApp, where messages are harder to track, says Breyault.
Avoid sharing personal information and go directly to the source
Legitimate HR professionals respect job applicants’ data privacy and would not ask for Social Security numbers, bank account information or credit card numbers during the application process, says Victoria Neal, an HR knowledge advisor at the Society for Human Resource Management.
“They are not going to expect an outside person to just give away private information,” Neal says.
If you aren’t sure whether a job listing or text message is legitimate, Neal suggests going directly to the company itself. See if the job listing matches any jobs posted on the company’s website or job board, or if the job contact person matches the sender. If that information isn’t posted online, you might want to call to ask. “Reputable companies will be happy to help,” she says.
Report any scams you experience
If you do experience a job scam, you can help others by reporting it. The Federal Trade Commission collects scam reports at ReportFraud.ftc.gov. The BBB and AARP also collect scam data. In addition, you can file a report with your local police department.
If you shared personal information, you might want to consider freezing your credit so no one can open a new line of credit in your name, and changing your bank account number if that data has been compromised, Velasquez says. The Identity Theft Resource Center offers resources for fraud recovery and can offer a tailored recovery plan.
“Please don’t be ashamed or feel you can’t tell anybody. It won’t help you move through this challenging time any faster,” Velasquez says.
Job scams can happen to anybody. – The Oakland Press, Sterling Heights, Mich./Tribune News Service
