An outsider critiqued Meta’s smart glasses. Now she’s in charge of them


Zuckerberg delivers a speech, as a pair of Ray-Ban smart glasses appear on screen, during the Meta Connect event at the company's headquarters in Menlo Park, California, US on Sept 27, 2023. Zuckerberg has spent billions of dollars researching and building futuristic wearable technology, a bet on his belief that augmented reality glasses, which can overlay images and text on a user’s view of the physical world, will be the next major computing platform. — Reuters

Li-Chen Miller wasn’t even a Meta Platforms Inc employee when she started working to fix the company’s video-recording sunglasses.

Miller was working at Microsoft Corp in late 2021 when she purchased a pair of Ray-Ban Stories, the first version of Meta’s souped-up sunglasses. But her excitement about the novel idea was quickly overshadowed by all the ways she thought they could be improved. So she dashed off a detailed – and unsolicited – list of suggested fixes to Alex Himel, Meta’s head of wearables.

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