WE wish to respond to the letter “Water companies should be penalised for current woes” (The Star, Mar 22). The writer claimed that the water quality he received was bad and water companies should be penalised for not managing water resources properly and resulting in the disruption of water supply.
We wish to state that Syarikat Bekalan Air Selangor Sdn Bhd (Syabas) is only responsible for the distribution of treated water supplied by the existing water treatment operators to the consumers in Selangor, Kuala Lumpur and Putrajaya.