IT outsourcing boom boosts struggling Bulgaria

OUTSOURCING BOOM: An employee working in a callcentre in Bulgaria's capital Sofia. Excellent IT and language skills have enabled Bulgaria's outsourcing sector to boom, raising hopes that it could prop up the badly stagnating economy of the EU's poorest country. After a timid start 15 years ago, the Balkan country is now a hub for information technology and business process outsourcing.

SOFIA: Excellent IT and language skills have helped Bulgaria's outsourcing sector boom, raising hopes that it could prop up the badly stagnating economy of the EU's poorest country. 

After a timid start 15 years ago, the Balkan country is now a hub for information technology and back-office outsourcing.