The growth of KLIA Ekspres has been impressive with average daily ridership climbing 42 from 2014 to 2015.
THE changing landscape in the transportation industry in recent times has certainly impacted Express Rail Link Sdn Bhd (ERL), which operates KLIA Ekspres, the dedicated high-speed rail service connecting Kuala Lumpur city centre to its international airports.
Increased operating costs and greater competition in the form of rising popularity of ride-sharing services are two major challenges it is dealing with.
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