Remove hidden fees in online bookings, airlines urged


Brief Caption...CAP plastic free day campaign demo on how to make carry bag from old t-shirts.Consumers Association of Penang (CAP) president S.M. Mohamed IdrisStar pic by Asri Abdul Ghani/July 03, 2014

GEORGE TOWN: The Consumers Association of Penang (CAP) is calling on the Transport Ministry to address problems plaguing consumers when they buy flight tickets online.

Its president S.M. Mohamed Idris (pic) said one common problem that consumers face is the pre-selected optional extras such as travel insurance and seat selection, which incur additional costs.

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